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Our policies are aligned with legal requirements and with the standards of the industry.
This measure also acts as a protection for our players against fraud.
Account deletion follows a very strict process.
With these series comes an overwhelming amount of games associated with them.
Assassin’s Creed alone contains 12 purchasable games, with a 13th coming soon.
All of these are purchasable or obtainable via Ubisoft Connect, Ubisoft’s PC app.
What if Ubisoft deleted your account?
On theirwebsite, they detail the policy against inactive accounts.
“c’mon be reassured that Ubisoft does not automatically close inactive accounts.
This is only if we have strong reasons to believe that the account in question will remain unused.
We may also close long-term inactive accounts to maintain our database.
You will be notified by email if we begin the process of closing your inactive account.
hey check your spam folder as well if you are unable to locate it.”
Removing an account means you’d lose access to everything.
Honestly, this seems incredibly short-sighted even if you’re warned 30 days prior.
This only gives people a reason never to purchase a game from Ubisoft.
I spent years away from Division 2, only to come back at a later date.
Had I not logged in, my account would have been deleted, which is outrageous.
Whatever their magical timer determines when an account is too old, it needs to be set to infinite.
