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What it’s crucial that you know
MicrosoftSurface Pro Xowners are running into a frustrating bug.
Affected users are unable to use their PC’s camera.

People onRedditandMicrosoft’s support forumshave run into the problem.
The bug also appears to prevent Windows Hello sign-in with an IR camera from working.
There is acting like a workaround for the bug, though it isn’t a perfect solution.

He said doing a reset that retains user files does not fix the problem.














