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Unfortunately for Surface Duo owners, there appear to be issues with the foldable’s most recent update.
The rig then suggests a factory reset.
People have had mixed results working around the bug.
Some have been able to use their Surface Duo by restarting it once or multiple times.
It’s difficult to determine the extent of an issue like this with the information we have available.
We’ll update this post if we receive any information.
But even those who are most passionate about the Duo lineup appear to be losing faith in it.
That’s not surprising, as Microsoft seemingly abandoned the Duo.
“Constantly random reboot with the loop back and try message.
It just happened while reading on Reddit.
I just want to make it to the end of June, hello Pixel Fold.
I’m really disappointed with Microsoft,” saidjlira65 on Reddit.
My guess is that’s a common sentiment among those who have held onto the Duo this long.
Many members of the Surface Duo OS team were shifted to a different Android project as well.
The company will reportedly focus on Android 14 instead, though plans are subject to change.
