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It moves beyond conventional chatbots, able to contextualize follow-up questions and respond with multi-faceted answers.
Microsoft offered some examples of expense management, HR onboarding, or IT services.
There will be potential opportunities too, of course.
Entrepreneurs who leverage generative AI tech in unique and innovative ways could find themselves to riches quite quickly.
For economies with large service industries and call center employees, though, the disruption could be palpable.
It’ll be interesting (or perhaps nerve-wracking) to see how it all plays out.
