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Agents can work either autonomously or respond to prompts to aid organizations and workers.
What is a Copilot agent?
Microsoft’s custom Copilot agents powered by AI will soon enter public preview testing.
Copilot agents are AI assistants that can be created to help with certain tasks.
The tech giant also sees value in the tools for travel, retail, and financial services.
Microsoft envisions a future in which organizations have a range of AI-powered agents acting autonomously or responding to prompts.
Salesforce CEO Mark Benioff claims that Microsoft Copilot “doesn’t deliver value."
Microsoft explains that you might think of Copilot agents " as the new apps for an AI-powered world.”
Agents made with Copilot Studio launch the “latest models,” according to Microsoft.
Copilot agents entered private preview recentlyand will enter public preview next month.
Microsoft shared quotes from several companies that have used custom agents to showcase how the tool can help organizations.
McKinsey & Company built a Copilot agent to help with reviewing client proposals and has seen early success.
“When you look at how Copilot has been sold to our customers, it’s disappointing.
It doesn’t work,” said Benioff.
“It spews data all over our floors, it doesn’t deliver value.
I haven’t found a customer who has transformational work with Copilot.
Copilot is just the new Microsoft Clippy.”
Benioff believes that “Salesforce can beat Microsoft in AI.”
There, the tech giant will also showcase the tools in action and highlight how they help organizations.
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