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The partition could have gotten corrupted, or it was never configured in the first place.
First, the storage must be online and initialized.
Windows 11 Storage settings
If you have to configure the hard drive, you might do this from the Disk Management app.
Configure new partition
If the drive is online and initialized, it may not have a partition.
you’re free to clear this jam by creating and formatting a partition and assigning a letter.
It’s important to note that it could also be a problem with storage firmware.
If so, you must check your manufacturer support website to download their tool to update the hard drive.
